Short answers to the questions people ask most. Each points to the part of the user guide or the admin guide with the details.
Signing in
I forgot my password
Press Forgot your password? on the sign-in page and enter your email. CodeHR emails you a link to choose a new password; it works once, for one hour. If the page has no such link or the email never arrives, ask an owner of your business to set a temporary password for you under Settings → Team, or contact CodeHR support. See If you forget your password.
Can I sign in with Google?
Yes, where the sign-in page shows Continue with Google, with a Gmail address or a Google Workspace account. If your browser is signed in to Google, the page may offer your accounts in a small prompt, and one tap signs you in. It signs you in to the CodeHR account with the same email, or, on the sign-up page, sets up a new one. See Signing in with Google.
Do I have to sign in every time on my phone?
No. You stay signed in on each device for 30 days after your last visit. Sign out from the menu under your name, or under More on a phone, if others use the device.
How do I start using CodeHR for my own business?
Press Create an account on the sign-in page and enter your email. CodeHR emails you a link to enter your business details and choose a password, and you become the business's owner. Where the page shows Continue with Google, you can use your Google account instead. If you already sign in to CodeHR, choose Set up a new business from the menu under your name instead. If the sign-in page has no Create an account link, ask CodeHR support. See Signing up.
I work for two businesses. How do I switch?
Press Switch beside the business name in the top bar and choose the other business. You sign in once for both, and can have a different role in each.
Why can't I see some pages?
Pages and buttons for things your role cannot do are not shown. Only owners change the business settings, manage the team and see the audit log. The table in What each role can do lists them. An owner can change your role.
Does it work on a phone?
Yes, in the phone's browser. The tabs at the bottom are Home and More; everything else is under More. See On a phone.
The business
How do I make the second and fourth Saturdays off?
Go to Settings → Business and, under Weekly offs, tick the 2nd and 4th boxes on the Saturday row. Keep all five Sunday boxes ticked if Sunday is off every week. The line under the table reads back what you chose. Only an owner can change it. See Business settings.
Can I try CodeHR without changing real records?
Yes. Owners and HR can open the practice business from the menu under your name. It starts as a copy of your business's details, and nothing done there reaches the real business. See The practice business.
Who can see my business's records?
Only the people an owner has added to the business, each with the access their role gives. Every business on CodeHR is kept apart from every other. Owners can see who changed what in the audit log.
Getting help
How do I contact support?
Open the menu under your name and choose Contact support, or use the address at the foot of every help page. Say which business you use, what you were trying to do and the version shown on What's new. If neither shows an address, ask the person who set up CodeHR for your business.